Last updated: 14 June 2025
At LEVANTEM, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.levantem.com) and interact with our digital services. This policy complies with the General Data Protection Regulation (GDPR) and the revised Swiss Federal Act on Data Protection (FADP).
1. Data Controller Information
Company Name: LEVANTEM
Registered Address: Oude Schaapmarkt 11F, 9000 Ghent, Belgium
Email: mail@levantem.com
Phone: +32 484 51 28 68
Company Registration (KBO): 0723.842.407
VAT Number: BE0723.842.407
2. Personal Data We Collect
We may collect the following types of personal data:
- Contact Data: name, email address
- Communication Data: messages sent via email
- Newsletter Data: subscription preferences, email engagement
- Usage Data: IP address, browser type, device, pages visited, referring URL, date/time
- Cookies and Tracking: data gathered by cookies and similar technologies
We do not collect or process sensitive categories of personal data (e.g., health, biometric, or payment data).
3. How We Collect Your Data
We collect personal data in the following ways:
- Directly from You: When you fill out forms, subscribe to our newsletter, or contact us via email or phone.
- Automatically: Through the use of cookies and similar tracking tools when you visit our website.
- From Third Parties: When you interact with our social media platforms or through third-party integrations that you use on our site.
4. Purposes and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Communicating with you | Consent (Art. 6(1)(a) GDPR), Legitimate interest (Art. 6(1)(f)) |
| Sending newsletters | Consent (Art. 6(1)(a) GDPR and Art. 6(6) FADP) |
| Operating and improving the site | Legitimate interest (Art. 6(1)(f) GDPR) |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c) GDPR) |
You may withdraw your consent at any time by emailing mail@levantem.com or clicking the unsubscribe link in any newsletter.
5. Newsletter with Infomaniak
We use Infomaniak Newsletter (Switzerland) as our email marketing provider. By subscribing, your email and related interaction data (opens, clicks) are stored and processed on Infomaniak servers in Switzerland.
You can unsubscribe at any time via the link in any email.
6. Cookies and Tracking
We use cookies to ensure functionality and analyze how our website is used.
- Functional cookies – Required for website operation
- Analytics cookies – Used to improve the website (anonymized where possible)
- Marketing cookies – Only placed with your consent
You can manage your preferences at any time via the cookie banner or your browser settings. See our Cookie Policy for details.
Important: Our theme (Kadence) may load Google Fonts. We are working to ensure all fonts are hosted locally to avoid unintended third-party data transfers.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Sharing and Transfers
We may share data with trusted service providers:
- Infomaniak SA (Newsletter service, based in Switzerland)
- Website analytics and hosting partners
We do not sell personal data or transfer it outside the EEA or Switzerland without proper safeguards.
9. International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the European Commission.
10. Your Rights
Under the GDPR and FADP, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Receive a copy of your data (portability)
To exercise these rights, contact us at mail@levantem.com. You also have the right to file a complaint with:
Switzerland: FDPIC – www.edoeb.admin.ch
Belgium: Gegevensbeschermingsautoriteit (GBA) – www.gegevensbeschermingsautoriteit.be
11. Security Measures
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission or storage is completely secure.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We encourage you to review this policy regularly. The updated version will be indicated by an updated “Last updated” date and will be effective immediately upon posting.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: mail@levantem.com
Address: Oude Schaapmarkt 11F, 9000 Ghent, Belgium
This Privacy Policy outlines how LEVANTEM collects, uses, and protects your personal data in a transparent manner. We are committed to safeguarding your privacy and ensuring that your data is handled responsibly.